Hosting and Maintenance
Care Plans that keep your website running at its best, every day of the week, for every month, for as long as you want us to.
Why your business needs a care plan
While some agencies believe the website project is complete once it’s designed and developed, we understand that an effective website needs ongoing care and support.
A non-functional or problematic website is worse than no website at all. As the face of your business, your website reflects your business to potential customers. If your website lacks attention to detail or performs poorly, this is the how the customer sees your business.
There are plenty of reasons to opt for a site maintenance plan, with the biggest reason being peace of mind.
Without website experience and know-how, a simple hiccup can take days or even weeks to fix and result in lost leads and sales.
All of our plans include support hours which you can also be used for any design or development work you want done each month. Our hosting and maintenance plans start at a very affordable $150 per month, which provides covers web hosting and maintenance, plus one hour of support.
CARE PLANS
Website Maintenance & Support Plans
Lite
$150 / per month
- Site Support - 60 mins Per Month
- Premium Website Hosting (Australia)
- SSL Setup & Secure Site
- Daily Security Scans
- Managed WordPress Updates
- Managed Software Updates
- Managed Security Updates
- Monthly Maintenance Report
- 24/7 Site Uptime Monitoring
- Daily Off-Site Backups (Amazon Cloud)
- Cancel Anytime – No Long-Term Contracts
Peace of Mind
$350 / per month
- Site Support - 120 mins Per Month
- Premium Website Hosting (Australia)
- SSL Setup & Secure Site
- Daily Security Scans
- Managed WordPress Updates
- Managed Software Updates
- Managed Security Updates
- Monthly Maintenance Report
- 24/7 Site Uptime Monitoring
- Daily Off-Site Backups (Amazon Cloud)
- Malware Cleanup Guarantee
- Website Performance Optimisation
- Monthly Website Insights Report
- Google Analytics Integration
- Basic SEO Configuration
- Quarterly Consulting Call
- Cancel Anytime – No Long-Term Contracts
Premium Support
$399 / per month
- Site Support - 240 mins Per Month
- Premium Website Hosting (Australia)
- SSL Setup & Secure Site
- Daily Security Scans
- Managed WordPress Updates
- Managed Software Updates
- Managed Security Updates
- Monthly Maintenance Report
- 24/7 Site Uptime Monitoring
- Daily Off-Site Backups (Amazon Cloud)
- Malware Cleanup Guarantee
- Website Performance Optimisation
- Monthly Website Insights Report
- Google Analytics Integration
- Basic SEO Configuration
- Monthly Consulting Call
- Staging Server
- Cancel Anytime – No Long-Term Contracts
Care Plans
Features
All our Hosting & Maintenance packages include the following.
Fast & Secure Hosting
IDM2 uses secure cloud servers, located here in Australia.
30 Days of Backups
We take and maintain the last 30 days of backups to the Amazon cloud.
Software updates
We update your software and plugins each month so you are always up to date and secure.
Support
We include monthly support hours that can also be used to make changes to your website.
Security
Website firewall security using Wordfence
Malware Scanning
We take daily scans of your website for malware and remove any if found.
Database Optimisation
We regularly clean your database from stale data that could be slowing your site down.
Monthly Reports
Each month you will receive a report on what work we have carried out for the month.
We keep your website fast and up-to-date
We Secure, Protect and Clean your website
With our daily security monitoring and scanning, we make sure your website is always protected against hacking and malware threats. Should your site be hacked or get infected with Malware, our team will respond immediately and clean your site from any malicious software or malware.
In a worst case scenario where your site might need to be restored, we have you covered. We backup your website (daily) and store it in the Amazon cloud.
Support Hours Included for Design and Development Work
FAQ's
Some common questions we figure you might have when considering a hosting and maintenance plan
Our support hours do not roll over, however, we will always make time for you and your needs, and we understand that some months you may need us more than others. We design the plans to be as flexible as possible.
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An experienced team
Who we've worked for
