About Us

Our aim is to build innovative platforms that provide businesses the tools and technology to grow and thrive in the modern online world.

Who We Are

We are a Melbourne based web and mobile app development agency offering solutions built with leading edge technology and functionality used in the local market.

If you’re looking for a team of digital experts who have local knowledge, understand your competition and can help your business succeed, then IDM2 would love to help.

What We Do

We specialise in building websites and applications that are designed to streamline business processes and provide your customers a rich, user friendly and interactive experience.

We refer to our websites as ‘business platforms’ because they are more than just a website. Our platforms provide a means for running part or all of your business online, helping you achieve your business goals and surpass your competition.

An experienced team

Our Process

Our process has been built over 10 years and is constantly improving based on our client’s feedback.
There are basically 5 main steps when choosing IDM2 for a website or application project.
The first step in any of our projects is to engage with our customers and understand their business, their pain points and their goals. Once we understand our clients, we can design a solution to meet their needs. We understand that every client is unique.
In this phase we use all the information gathered in the inception phase to design a unique solution that is focused on addressing our client’s issues and achieving their business goals. Our goal is to ensure a significant return on investment on all of our projects.
Once you’ve reviewed and approved the design, it’s time to build the solution. This involves setting up a development environment where you can preview and test the solution as we build it, so you can be sure the end solution is what you are expecting.
Once the solution is complete in the development environment, we start the QA testing to make sure everything is working and matches the Scope of Work. You will also be given the keys to the website and/or application to give it a full test to make sure it’s built to specifications. We make any final changes that may have been noted during the testing phase prior to making the site live. Once the website or application has been reviewed and approved, we set a date to publish and go live.
On the planned ‘go live’ date and time, we transfer your website or application from a development to a live environment where it is now accessible to the public and we hand you over all login details and any other supporting documentation and/or training videos.

Core Values

Always Add Value

Your website is our portfolio and your success is our success. As we invest in technologies expecting a return on investment, we want to see the same result for our clients. All our solutions are designed, priced and built with Return on Investment in mind.


Whether it be the current status of your project, pricing or just questions or concerns you have, we always strive to be prompt and transparent in our communication so you can always be confident in your choice to hire us.


Our business model is built on long term, ongoing relationships. Our services offer you a turnkey solution that ensures we have your back, even once your website or application is built. We understand that your website is an integral part of your business and you would want to be able to trust the people maintaining it. Trust is at the heart of everything we do.

Why you should choose IDM2

We’re local

We're local Melbourne team so we understand what technologies are being used by the competition and how to stay ahead of the game.

Over 10 years experience in the industry

We’ve built 500+ WordPress websites over the last 10 years for satisfied clients

We offer a bespoke solutions

Our process ensures we understand your business and goals at the commencement of the project to ensure the solution is not an 'out of the box' solution, but one that's unique to your business.

Highly recommended IDM2 to help bring your dreams to life. Working with Sam was so smooth, he took the stress out of creating a beautiful, functional online presence. Everything flowed so perfectly. Sam's helpful tips and streamlined package, informative videos and overall friendly and helpful attitude has given me the confidence to move forward. Creating a website, do it once and do it right! Was amazing to work with such a practical and creative web designer. Thank you so much Sam!

Jess Bennett


My dealings with Sam and the team have always been positive. They are efficient, helpful and very knowledgeable, I cant recommend them highly enough.

Sami Glastonbury

Blanch Box

Sam and his team are always reliable and their work is top-notch. Great service and easy to work with.

Aaron Mahoney

Websites Plus

We had the pleasure of working with Sam from IDM2 for our company website and we couldn't be happier with the result. From the very beginning Sam demonstrated a deep understanding of our vision which was translated into a stunning design. Highly recommended!

Paolo Natali


Sam and his team at IDM2 are wonderful. He is reliable, very easily contactable and will go above and beyond to ensure that a project is completed properly and a client is happy. Highly recommend!


Shona Creative

Sam has always gone above and beyond for our business! Thank you Sam and your team for making such an amazing additive-free lifestyle app for us!!


Additive-Free Lifestyle

An experienced team

Who we've worked for

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Care Plans

Website and IT Support Features

All IDM2 Care plans now include both Website and IT Support
Use your support hours for any of the following support services


Carrying out work required on your website including both design and development


Assistance with computer setup, software issues, and performance optimisation


Assistance with email including provisioning, setup and troubleshooting

Google Workspace

Expert support for Google Workspace setup, management, and user training

Office 365

Setup, guidance and troubleshooting for Office 365 applications and user management

Network & Internet

Online support for your local network and internet including Wifi, ADSL and NBN

Printers & Scanners

Assistance and support with printers and scanners including setup and troubleshooting


Server maintenance, monitoring, and support for optimal performance and security

*Support is carried out remotely. On-site support will incur additional charges.

Partnership Enquiry