Care Plans
Website and IT Support Features
All IDM2 Care plans now include both Website and IT Support
Use your support hours for any of the following support services
Website
Carrying out work required on your website including both design and development
Computer
Assistance with computer setup, software issues, and performance optimisation
Assistance with email including provisioning, setup and troubleshooting
Google Workspace
Expert support for Google Workspace setup, management, and user training
Office 365
Setup, guidance and troubleshooting for Office 365 applications and user management
Network & Internet
Online support for your local network and internet including Wifi, ADSL and NBN
Printers & Scanners
Assistance and support with printers and scanners including setup and troubleshooting
Server
Server maintenance, monitoring, and support for optimal performance and security