AI Consulting
Guiding your strategy with expert advice, workshops, and roadmaps so you can confidently implement AI and automation where it makes the most impact.
Discovery & Design Workshops
Collaborative sessions to explore AI opportunities across your business and design solutions that match your goals.
Automation Audits & ROI Reports
We review your current processes, identify automation opportunities, and provide a clear action plan for savings and growth.
AI Strategy & Roadmaps
Build a tailored plan for long-term AI adoption – including use-case prioritisation, budgeting, and risk management.
Integration & Rollout Support
Hands-on help to implement and launch AI tools, with minimal disruption to your team.
Training & Team Enablement
We’ll get your team comfortable with new AI tools through practical training and ongoing support.
AI Consulting Services
Not sure where to start with AI? Or perhaps you have ideas but need a strategic plan to make them a reality? IDM2’s AI Consulting services are here to guide you. We offer expert advice and hands-on support to help Australian businesses navigate the world of AI and automation with confidence. Think of us as your AI partner: we stay on top of the latest technologies (so you don’t have to) and focus on aligning tech solutions with your business goals. Our consulting approach is practical and results-driven – it’s not about tech for tech’s sake, but about finding the smartest ways to improve your operations, customer experience, and bottom line.
When you engage IDM2 for consulting, we become an extension of your team. We listen to your challenges, educate your stakeholders, and chart a clear path forward. You’ll get unbiased recommendations and a roadmap that makes sense for your organisation’s size, budget, and vision. Whether you’re looking to automate specific processes, implement AI tools like chatbots or predictive analytics, or develop a company-wide AI strategy, we can assist at every step. With 20+ years in IT and a deep understanding of emerging AI trends, our lead consultant Sam Taylor ensures you’re getting advice that’s grounded in experience and tuned to the future.
Discovery & Design Workshops
Collaborative workshops with your team to explore AI opportunities tailored to your industry.
Brainstorm practical use cases across operations, customer experience, and data insights.
Learn AI and automation concepts in plain language – no technical background needed.
Identify high-impact processes suitable for automation or enhancement.
Receive early-stage prototypes or conceptual solution designs.
Walk away with a prioritised shortlist of AI projects to explore further.
Automation Audits
Comprehensive review of your existing workflows and tech stack.
Identify inefficiencies, repetitive tasks, and areas prone to human error.
Evaluate existing automations or scripts to ensure they’re working effectively.
Provide practical recommendations for process improvement through AI.
Highlight both quick wins and larger strategic automation opportunities.
Deliver an actionable report with clear next steps and ROI potential.
AI Strategy & Roadmaps
Define a clear, business-aligned vision for AI adoption in your organisation.
Create a phased roadmap covering short-term wins and long-term growth.
Assess budget, resourcing, and change management considerations.
Recommend AI tools, platforms, and technologies suited to your needs.
Include team training or hiring requirements to support successful adoption.
Remove the guesswork and stay focused with a practical, structured plan.
Integration Support
Connect AI tools with your existing systems like CRMs, ERPs, or websites.
Architect secure, reliable integrations that fit into your current tech stack.
Eliminate silos by ensuring seamless data flow between old and new platforms.
Manage implementation from start to finish, coordinating with third-party vendors.
Avoid disruption by enhancing (not replacing) your current systems.
Deliver a smooth deployment with post-integration testing and support.
Training & Team Enablement
Tailor training for staff at all levels – from managers to technical users.
Provide hands-on workshops, onboarding guides, and live support.
Help teams understand new workflows and interpret AI insights confidently.
Address uncertainty and build trust in new AI-powered tools.
Offer upskilling in key areas like data literacy and automation fundamentals.
Foster a culture of innovation where your team embraces continuous improvement.
AI Development​
The Process
1. Discovery
First, we get to know your business inside-out. Through workshops and consultations, we identify your challenges, goals, and opportunities. This phase is all about listening and exploring ideas. By thoroughly understanding your needs, we set a strong foundation for a solution that truly fits.
2. Design
Next, we strategise and blueprint the solution. Our team sketches out how the AI or automation workflow will function within your operations. We design the architecture, user experience, and integration points. You’ll see prototypes or diagrams that make the vision concrete. In this stage, we ensure the plan aligns with your business processes and objectives before any building begins.
3. Develop
Here’s where we bring the solution to life. Our developers and AI specialists build and train the system according to the design. Whether it’s coding a custom application, setting up an AI model, or configuring workflow automation, we follow best practices and agile methods to deliver a reliable, high-quality product. You’ll get updates and demos along the way – we keep you in the loop, so there are no surprises.
4. Deploy
Finally, we launch the solution in your environment. We take care of deployment, testing, and smoothing out any wrinkles. More importantly, we ensure your team is ready – providing training, documentation, and support for a seamless transition. Our job isn’t done until the AI or automation is running smoothly and delivering the expected benefits in your day-to-day operations.